Katie Knapton is a dedicated physiotherapist describing herself as a specialist generalist. As Chair of PhysioFirst and committee member of ACPOHE and the CSP South East Coast region, she supports physiotherapists with practical business strategies and advocates that patients' work and employment should be every physiotherapist's business. Katie founded PhysioFast Online, instigating video consultations as part of an easy access to physio model. She currently works with various large organisations, evidencing excellent ROI. In 2023, she co-founded the Pain Toolkit Academy with Pete Moore and Dave Oxley, creating courses for clinicians to learn about persistent pain management and for patients to develop self-management skills. Katie speaks internationally on health innovation and musculoskeletal care and lectures at various universities. Through her commitment to empowering colleagues and refining practice, Katie continues to shape a progressive approach to physiotherapy, keeping the patient at the heart of what and why we do it.