An overview of a universal, targeted and specialist model of a psychologically informed service model. There will be reference to wider occupational best practice guidelines, to understand how psychologically informed services help meet obligations. You will be introduced to psychological frameworks that help us understand the experience and behaviour of colleagues working in stressful environments and the presenting impact on mental wellbeing . You'll get to see some brief case examples of how this can translate into practice to form psychologically informed work environments that support individual and team wellbeing. You will be able to take away some tips and tools for responding to distress and supporting colleagues through a challenging time. You will have space to consider how you can embed some of these ideas into your workplaces using available resources to you. These universal and responsive approaches don't require a psychologist to practice them, they are simple psychologically informed proportionate responses to maintaining and restoring a colleagues mental wellbeing at work based on known predictable factors of distress.